Yes. All products from our store are 100% authentic and are from official distributors

You should always receive an order confirmation email. If you haven’t received yours 5 hours after placing the order, please check your spam folder/promotion tab. If you still can’t find it, contact us at beautyplaygroundco@gmail.com or via our contact page.

You should always receive a shipping confirmation email with the tracking information (if selected) 7-10 days after your order has been placed. If you haven’t received yours, please check your spam folder/promotion tab. If you still can’t find it, contact us at beautyplaygroundco@gmail.com or via our contact page.

When buying from us, your are supporting a small UK-based business.

We have worked so hard in building this platform to create an enjoyable shopping/browsing experience as well as supporting independent and international brands!

We believe your skincare shopping journey should be enjoyable from your first click, to your cute package delivery, and obviously, the results of the products we have curated for you.

If you needed/wanted personalised help before making a purchase, you can use the live chat or the site’s contact page. Alternatively, you may drop us an e-mail at beautyplaygroundco@gmail.com. Your e-mails will not be ignored!