Because our products are cosmetic in nature, and because customer safety is our top priority, we are unable to offer refunds, returns, or exchanges.
We are happy to exchange merchandise that is defective, damaged or unused. If you will need to exchange your product, please review the information below.
We accept exchanges on items purchased on beautyplayground.co.uk only up to 30 days after the original purchase.
Please contact customer service at email@example.com and we will respond with the appropriate return and/or exchange instructions.
If there is a difference in cost with the exchange, one of our customer service representatives may reach out to you for further information.
You will be responsible for the return shipping & handling charges, which will not be refunded.